Comments on: The conversation manager, working 9 to 5? http://www.theconversationmanager.com/2011/03/28/the-conversation-manager-working-9-to-5/?utm_source=rss&utm_medium=rss&utm_campaign=the-conversation-manager-working-9-to-5 Everything you need to know to survive the age of conversations Fri, 07 Jun 2013 11:36:38 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Actuaman http://www.theconversationmanager.com/2011/03/28/the-conversation-manager-working-9-to-5/#comment-450 Actuaman Mon, 28 Mar 2011 12:15:31 +0000 http://www.theconversationmanager.com/?p=3444#comment-450 Yes indeed ! That's exactly what I mean Ilse ... Yes indeed ! That’s exactly what I mean Ilse …

]]> By: Ilse Himschoot http://www.theconversationmanager.com/2011/03/28/the-conversation-manager-working-9-to-5/#comment-448 Ilse Himschoot Mon, 28 Mar 2011 11:49:24 +0000 http://www.theconversationmanager.com/?p=3444#comment-448 Thanks for you reply actuaman. I think it's a matter of trust between employer - employee. I sometimes leave at 4 o'clock in the afternoon, but my manager knows that when there's a discussion going on online that same evening, I won't doubt a second to go online and give a response when needed. Some employers are afraid of this changing mentality. They think when you're not at the office, you're not working. Thanks for you reply actuaman.

I think it’s a matter of trust between employer – employee. I sometimes leave at 4 o’clock in the afternoon, but my manager knows that when there’s a discussion going on online that same evening, I won’t doubt a second to go online and give a response when needed.

Some employers are afraid of this changing mentality. They think when you’re not at the office, you’re not working.

]]> By: Actuaman http://www.theconversationmanager.com/2011/03/28/the-conversation-manager-working-9-to-5/#comment-447 Actuaman Mon, 28 Mar 2011 11:36:06 +0000 http://www.theconversationmanager.com/?p=3444#comment-447 I agree that, when we want to have good conversation with clients, we need a shift from 9 to 5-mentality. But there are limits in this case. Indeed, we need to be honest with ourselves and clients. It is not possible to guarantee 24/7-presence. It's important to clearly announce this to your followers. On the other site, it is important that an employer properly assess the workload of the conversation manager. When he has no overview on his efforts, it will be difficult for the employer to give flexibility. I agree that, when we want to have good conversation with clients, we need a shift from 9 to 5-mentality. But there are limits in this case. Indeed, we need to be honest with ourselves and clients. It is not possible to guarantee 24/7-presence. It’s important to clearly announce this to your followers.

On the other site, it is important that an employer properly assess the workload of the conversation manager. When he has no overview on his efforts, it will be difficult for the employer to give flexibility.

]]> By: herman dailybits http://www.theconversationmanager.com/2011/03/28/the-conversation-manager-working-9-to-5/#comment-443 herman dailybits Mon, 28 Mar 2011 10:19:27 +0000 http://www.theconversationmanager.com/?p=3444#comment-443 Isn't this also the case for a lot of the "normal" employees? I don't get the 9-5 mentality at a lot of my clients (both from the employers as the employees). In my perception flexibility from employers is as important as flexibility from the employees. Isn’t this also the case for a lot of the “normal” employees?

I don’t get the 9-5 mentality at a lot of my clients (both from the employers as the employees). In my perception flexibility from employers is as important as flexibility from the employees.

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