Comments on: Club Brugge’s Conversation Manager: Facing the difficulties http://www.theconversationmanager.com/2011/10/31/club-brugge-conversation-manager-facing-the-difficulties/?utm_source=rss&utm_medium=rss&utm_campaign=club-brugge-conversation-manager-facing-the-difficulties Everything you need to know to survive the age of conversations Mon, 06 May 2013 11:36:10 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Quinten Blindeman http://www.theconversationmanager.com/2011/10/31/club-brugge-conversation-manager-facing-the-difficulties/#comment-1340 Quinten Blindeman Mon, 31 Oct 2011 12:25:39 +0000 http://www.theconversationmanager.com/?p=5775#comment-1340 You hit the bull's eye. I totally agree with the point there are several 'levels' a successful conversation manager need to serve. I'm not sure which one will be the most important for you: the board of directors or the supporters, but one of them will really make your day. In the past (2005) we had difficulties to control the official forum of Bruges. We couldn't avoid a negative spiral and we had to deal with a negative audience also. Our moderators were having a hard time, and finally the board of directors decided to close the forum. At the end they have only moved the conversation to another place (forum). I could understand both parties (supporters and directors): People who are really living with their Club/passion, are always speaking from the heart. When we are emotional, we don't think and we will act out our frustation in several ways. The forum was one way... When you're a president, you will have to command respect. Not everyone needs to agree with you, but at least they should know you're human too. You are giving your best everyday for your business, but you can't avoid your team will lose some battles. A successful conversation manager for Bruges, will need to understand the real football culture. He knows how to ease the atmosphere and cheering up the audience. In these (hard) days we need to stand our ground with the team and we will be prepared to strike back! You hit the bull’s eye.
I totally agree with the point there are several ‘levels’ a successful conversation manager need to serve. I’m not sure which one will be the most important for you: the board of directors or the supporters, but one of them will really make your day.

In the past (2005) we had difficulties to control the official forum of Bruges.
We couldn’t avoid a negative spiral and we had to deal with a negative audience also. Our moderators were having a hard time, and finally the board of directors decided to close the forum. At the end they have only moved the conversation to another place (forum).

I could understand both parties (supporters and directors):
People who are really living with their Club/passion, are always speaking from the heart. When we are emotional, we don’t think and we will act out our frustation in several ways. The forum was one way…

When you’re a president, you will have to command respect. Not everyone needs to agree with you, but at least they should know you’re human too. You are giving your best everyday for your business, but you can’t avoid your team will lose some battles.

A successful conversation manager for Bruges, will need to understand the real football culture. He knows how to ease the atmosphere and cheering up the audience.

In these (hard) days we need to stand our ground with the team and we will be prepared to strike back!

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