Comments on: New Report: The Self Service Economy http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/?utm_source=rss&utm_medium=rss&utm_campaign=new-report-the-self-service-economy Everything you need to know to survive the age of conversations Fri, 01 Nov 2013 13:40:45 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: crowd service | Conversation Management http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-5709 crowd service | Conversation Management Tue, 29 Oct 2013 07:31:42 +0000 http://www.theconversationmanager.com/?p=8179#comment-5709 [...] few months ago, I published a research report on self service as a next step in customer service. Crowd service is also part of the future of [...] [...] few months ago, I published a research report on self service as a next step in customer service. Crowd service is also part of the future of [...]

]]> By: Comment on New Report: The Self Service Economy by Animated videos: facts on self service in the entire customer journey | Conversation Management | Fred Zimny's Serve4impact http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-5632 Comment on New Report: The Self Service Economy by Animated videos: facts on self service in the entire customer journey | Conversation Management | Fred Zimny's Serve4impact Thu, 24 Oct 2013 10:48:21 +0000 http://www.theconversationmanager.com/?p=8179#comment-5632 [...] on www.theconversationmanager.com Rate this:Share [...] [...] on http://www.theconversationmanager.com Rate this:Share [...]

]]> By: Animated videos: facts on self service in the entire customer journey | Conversation Management http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-5628 Animated videos: facts on self service in the entire customer journey | Conversation Management Thu, 24 Oct 2013 05:23:33 +0000 http://www.theconversationmanager.com/?p=8179#comment-5628 [...] few months ago, I published a research report about the future of customer service. The research clearly showed that consumers are ready for self [...] [...] few months ago, I published a research report about the future of customer service. The research clearly showed that consumers are ready for self [...]

]]> By: The predictable consumer: 4 case studies | Conversation Management http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-5143 The predictable consumer: 4 case studies | Conversation Management Mon, 23 Sep 2013 08:27:45 +0000 http://www.theconversationmanager.com/?p=8179#comment-5143 [...] a large degree of openness towards the right (commercial) messages delivered at the right time. My study shows that 1 in 3 customers have a very positive attitude towards personalized ads. Customers like [...] [...] a large degree of openness towards the right (commercial) messages delivered at the right time. My study shows that 1 in 3 customers have a very positive attitude towards personalized ads. Customers like [...]

]]> By: Kiosks are Becoming the Premier Solution for Modern Businesses > Slabb Inc.'s Kiosk Blog http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-4938 Kiosks are Becoming the Premier Solution for Modern Businesses > Slabb Inc.'s Kiosk Blog Thu, 15 Aug 2013 14:32:10 +0000 http://www.theconversationmanager.com/?p=8179#comment-4938 [...] human contact for their future contact with companies. For more information on the survey visit The Conversation Manager At Slabb, we believe that our line of kiosks can support any business within any industry. Our [...] [...] human contact for their future contact with companies. For more information on the survey visit The Conversation Manager At Slabb, we believe that our line of kiosks can support any business within any industry. Our [...]

]]> By: fjr advisors return policy http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-4633 fjr advisors return policy Fri, 21 Jun 2013 04:17:52 +0000 http://www.theconversationmanager.com/?p=8179#comment-4633 Fantastic beat ! I wish to apprentice while you amend your site, how can i subscribe for a blog website? The account helped me a appropriate deal. I had been a little bit familiar of this your broadcast provided vibrant transparent concept Fantastic beat ! I wish to apprentice while you amend your site, how can
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]]> By: steven van belleghem http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-4627 steven van belleghem Thu, 20 Jun 2013 15:25:43 +0000 http://www.theconversationmanager.com/?p=8179#comment-4627 Good question and suggestion, Jochem. Next Tuesday, I'll post something about this topic. Looking fwd to hear your thoughts on it. Good question and suggestion, Jochem. Next Tuesday, I’ll post something about this topic. Looking fwd to hear your thoughts on it.

]]> By: Ozana Giusca http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-4616 Ozana Giusca Wed, 19 Jun 2013 09:17:34 +0000 http://www.theconversationmanager.com/?p=8179#comment-4616 another trend in self service is self consulting. tooliers provides tools that enable self consulting for SMEs. same quality as using a reputable consulting firm, but at less than 10% of the price! technology enables consultants to "put their brain in tools" for helping a large number of customers, in real time. another trend in self service is self consulting. tooliers provides tools that enable self consulting for SMEs.
same quality as using a reputable consulting firm, but at less than 10% of the price! technology enables consultants to “put their brain in tools” for helping a large number of customers, in real time.

]]> By: Jochem Koole http://www.theconversationmanager.com/2013/06/18/new-report-the-self-service-economy/#comment-4610 Jochem Koole Tue, 18 Jun 2013 19:29:04 +0000 http://www.theconversationmanager.com/?p=8179#comment-4610 Very interesting research, Steven. Thanks for sharing these insights. I have to admit, the slides about the role of social networks in the self-service economy surprised me a little. However, social networks as a facilitator for customers helping other customers makes sense. Could you elaborate a little more on the topic? Maybe in a future blogpost? Very interesting research, Steven. Thanks for sharing these insights.

I have to admit, the slides about the role of social networks in the self-service economy surprised me a little. However, social networks as a facilitator for customers helping other customers makes sense.

Could you elaborate a little more on the topic? Maybe in a future blogpost?

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