The Conversation Manager

by Steven Van Belleghem

@aveve is the sexiest retail brand in Belgium

by Steven 21. May 2010 15:33

Two weeks ago, during the IAB Think Big Conference, Yves Van Landeghem (@ief) from the agency Saatchi & Saatchi stated that Aveve was currently the most sexy retail brand in Belgium. For those who don’t know Aveve: it’s a retail chain specialized in gardening products. Some may find this a strange statement by Yves.

However, people who follow @Aveve on Twitter will fully understand. @Aveve is a beautiful example of joining the conversation. They address people in such a proactive, natural and positive way that it’s a joy to see. If you are a marketer who wonders how/if your brand should join Twitter. If you are someone who still thinks that Twitter is not for your brand. Well, I would strongly advise you to follow @Aveve and see how these people do it. Because, if a retail chain specialized in gardening products can do, my guess is you should as well.

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Comments

5/21/2010 4:59:23 PM #

Yves

I think the real delight and excitement that I found in Aveve is found in the fact that they instinctively treat it really right: real conversation rather than tactical presence.

The contrast could not have been bigger with some of the discussions I had with multinationals, just days before I did the presentation... They invariably (well...nearly) look at Twitter as something they need a presence on, without even considering the nature of the medium or the utility towards its users.

Cue discussions about policies, a structural arrangement for their presence, all kinds of potential filters and safety nets,... and no results in the end.

The beauty of the Aveve presence, for me, is that it felt natural, that there were honest acknowledgements about the fact that they were still feeling their way around the medium, that you really got a sense of personality from the brand, a kind of human reflection.

It's a perfect example of the way the 'first time right' mentality will only slow you down (and potentially cripple you) in the conversation spectrum.

Anyway, thanks for the shout Steven!

Yves

6/12/2010 8:08:30 AM #

Carroll B. Merriman

this is great stuff here!

Carroll B. Merriman United States

6/12/2010 11:31:58 PM #

abercrombie

I be able to not approve on everything, but the issue is really attractive. Congratulations!

abercrombie United States

6/12/2010 11:34:25 PM #

abercrombie

I can not approve on all, but the theme is really interesting. Congratulations!

abercrombie United States

6/13/2010 9:35:41 AM #

abercrombie

Do not share entirely the post, but the argument is well well-known. Congratulations to the author of the blog

abercrombie United States

6/13/2010 11:51:07 PM #

hypercom

Who is the owner of this page? I would like to exchange links.  Looking at the amount of visitors that The Conversation Manager | @aveve is the sexiest retail brand in Belgium gets and it'd be great for me to exchange links.  Got to keep ahead of the competition and all.  And, most of my traffic come from sites just like here.

hypercom United States

6/14/2010 6:08:13 AM #

zx1 camera

Not a bad website at all.  I found this after doing some searches on Bing and it's really helped  me to understand things a little clearer - thanks.

zx1 camera United States

6/14/2010 10:22:40 AM #

kat von d beauty products

Just now I discovered the web for exactly this kind of information. Thank to your post that search has to end right now. You wrote the post in a very understandable way. With that, I added your blogs as one of my favorites! Cheers!

kat von d beauty products United States

6/17/2010 12:38:19 AM #

teeth whitening

I was studying something else about this on another blogger.Interesting, your view on it is diametrically opposite to what I read before. I'm still reflecting over the opposite points of view, but I'm tipped heavily toward yours. And in any case, that's what is so terrific about contemporary democracy and the marketplace of ideas on-line.

teeth whitening United States

6/21/2010 6:43:24 AM #

Hilton Maccini

I had an issue with subscribing to your RSS but it looks like you've fixed it now. =)

Hilton Maccini United States

6/24/2010 7:14:18 PM #

cigarette

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cigarette United States

7/1/2010 7:38:34 AM #

roofers in London

I have read your whole post and got pleasure that you have added a useful information in your post. Thank you very much for it.

roofers in London United Kingdom

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Eindelijk een boek dat niet alleen aangeeft dat de consument veranderd is, maar dat praktische inzichten geeft hoe je daar dient op in te spelen. Verplichte lectuur voor iedereen die te maken heeft met consumenten marketing.

Prof. Gino Van Ossel, Vlerick Leuven Gent Management School