Social media and social networking are, by far, the most popular online activity worldwide, nearly 1 in every 5 minutes spent online in October 2011 is on the account of social networking, and reaches 82 percent of the world’s Internet population, representing 1.2 billion users around the globe. A new report bij comScore analyzes the current state of social networking activity around the globe, providing key insights into how social networking has influenced the digital landscape and implications for marketers operating in this social world. Here’s the Top 10 Need-to-Knows About Social Networking and Where It’s Headed (download the full report here):
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The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.



