The Conversation Manager

by Steven Van Belleghem

Combination of traditional media and conversations = POWER

by Steven 15. February 2010 10:54

The biggest commercial TV station of Belgium, vtm, created a great campaign. They organized a campaign for a small soccer team, Kanne vv. The team was completely unknown and had an averge of '0' visitors on their website per week.

Vtm organized this campaign without mentioning that they were behind this advertisement. It was a test case to prove the power of TV as an advertising medium.

The results of the case are amazing, the awareness of the team increased from 3% towards 60% in a few weeks. Next to that, they had more than 40,000 visitors on their website during the campaign. More importantly, during their last game they had 400 fans present (their average used to be 15).

The result of this campaign is due to two factors: it was a great movie, made by LDV and VTM. Next to that, almost everyone I know talked about this campaign, everyone was wondering who was behind the campaign.

The moment a TV campaign becomes a conversation starter, the impact increases enormously. Traditional media still work fine, as long as you see the ad as the beginning of the campaign and not the end of it. 

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“Word of mouth” is voor televisie altijd een belangrijke bron van communicatie geweest. In Amerika heet dat de Watercooler topic, vertaald naar Vlaanderen: waarover spreken de collega’s aan de koffieautomaat. De doelstelling van heel wat zenders is om de dag na uitzending van een programma, het onderwerp te zijn dat daar over de tongen gaat. Het is de beste reclame voor onze programma’s. In dit boek wordt aangetoond dat de impact van de kijker, de consument, alleen nog aan belang toeneemt doordat iedereen permanent “online” , en dus “in gesprek” is. Hoe zorg ik ervoor dat mijn merk morgen het onderwerp van de dag is ? Hoe wordt mijn merk de watercooler topic?"

Peter Quaghebeur, Directeur Generaal Vlaamse Media Maatschappij