One of the most important buzzwords of our digital age is ‘transparency’. Consumers expect companies to be open and sincere about what they stand for and what they are working on. Many companies are trying to adopt this approach. We all know the McDonald’s clip showing a professional hamburger photo shoot. This clip came about because so many consumers were asking about the difference between the actual burger they buy at McDonald’s and the beautiful burger on the billboards. Open communication of this nature can only be applauded. The clip received thousands of views and was generally well-received.
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Get Ready for Marketing 2020
Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.Book a speech
The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.

