When most people think about content and conversation management they tend to think about the fancy, in the eyes of some marketers more “sexy” stuff: a Facebook page or even the wildest dream of each marketeer: a viral video, that really GOES viral. The SlideShow you’ll find here however gives some more inspiration and sums up 42 ways to connect with your customers. They even ranked them and for me the ranking is sometimes surprising. I will give you my “surprise top-5″:
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