Those who have visited this beautiful home on the web about conversation management, social media and new developments in contentmarketing, might have noticed that there was something different. Yes, it’s true. We have a new design! (kudos to Hannes Willaert & Helmont Siau). A fresh, brand new look that is ready for the future. The ConversationManager.com is now part of a more broader vision: we’ve given this blog “Conversation Management” as a main title. Because, the future is conversational: the new book by Steven called The Conversation Company is being launched on March 6 in Belgium and March 13 inĀ The Netherlands. Check this website to join us at the launch.
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The Self Service Economy
Consumer want a self service solution in each step of the buying cycle. See how self service, big data and crowd service are part of the future.Book a speech
Marketing 2020
Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.


