It is not so long ago that we were convinced that the end of mass media had arrived, since mass media generated irrelevant advertising messages that are not important to anyone. Furthermore we all noticed that the word-of-mouth principle gained in impact since the arrival of the social web. Consumer decisions are rather based on feedback by other (even unknown) consumers than on information obtained from a well-known brand.
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Get Ready for Marketing 2020
Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.Book a speech
The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.

