Another proof of KLM’s dedication to social media and consumers: last monday and tuesday they organised their Social Media Field Days in Amsterdam, where local and international KLM employees who engage in social media gathered. To discuss strategies and tactics, train, learn from best practices and connect in informal ways.





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48 hours to take action
Marketeers need to change their behaviour today in order to remain competitive in the next few years. All marketeers I meet today at conferences and events agree that the consumer is changing, but my frustration is that marketeers are not changing. We have 48 hours to take action!
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