Yesterday, I presented in the product management course @Vlerick. I talked about the role of conversations during a product launch. It’s my belief that word-of-mouth, positive conversations during the pre & post launch phase boosts trial.
Up to now, most product launches are creating unused potential for their new product:
- Keeping it too long confidential: pre-marketing really works well to boost conversations.
- Don’t follow up on feedback: maybe your product isn’t perfect and you could launch a better, upgraded version short after the first launch taking into account the feedback of first users.
- Focus on a bunch of product features and not thinking about what the conversation should be about.
And there is more, check the entire powerpoint:




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48 hours to take action
Marketeers need to change their behaviour today in order to remain competitive in the next few years. All marketeers I meet today at conferences and events agree that the consumer is changing, but my frustration is that marketeers are not changing. We have 48 hours to take action!
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